Not seeing your expected Loyalty Tier, or have used multiple email addresses to register Wristbands in the past? Submit this form and HQ will look into the issue! Submitting this form is the only way to have a Loyalty Tier reviewed or updated.
This form is NOT intended for registering unregistered past Wristbands. If you have failed to register a past Wristband, HQ is unable to retroactively register your Wristband. Please make sure to always register prior to Registration closing (2-weeks after the festival).
Once a submission has been reviewed, an email will be sent informing you whether the Loyalty ID was successfully updated or not. All submissions will be reviewed prior to the Loyalty On Sale you qualify for. Do NOT email HQ requesting an update on your Recognition status...